Guarantee
Horse Force Money-Back Guarantee: How to Make a Claim
Quick answer
Horse Force carries a money-back guarantee, with the terms printed at checkout.
To claim, call the order desk with your order ID, then mail the bottles back with tracking. The buyer pays return postage, and the refund follows once the return is credited.
Compare the packs before you buy.
What does the Horse Force money-back guarantee cover?
The Horse Force guarantee lets you ask for your money back on an order placed through the authorized checkout. Its exact terms, including the window, are printed there.
The window is printed at checkout. Take a screenshot of the terms when you order and keep it with your order email, in case they change later. Where the checkout shows different terms, the checkout’s terms are the ones that apply.
- Terms: money-back, as printed at checkout
- Window length: printed at checkout
- Claim by phone: the order desk in the site footer
- Return address: 320 Park Avenue, Floor 15, New York, NY 10022, USA
Where do you find the Horse Force guarantee window?
The window is printed on the checkout page and in your order confirmation. A different checkout could set different terms, so the one you ordered from is the one that counts.
Open the checkout
Use an order button on this site to reach the authorized checkout.
Look for the guarantee
Read the money-back section and note the number of days.
Save a copy
Take a screenshot and store it with your order email.
Mark the date
Add the last day of the window to your calendar.
How do you claim the Horse Force guarantee?
You claim the guarantee by calling the order desk and then mailing the bottles back. Follow these six steps in order.
Check your window
Check the guarantee window in your order confirmation. Make sure your order date still falls inside it.
Find your order ID
Search your inbox for the order confirmation email. The order ID is printed there.
Call the order desk
Call the order desk with your order ID and say you want to use the money-back guarantee.
Pack the bottles
Put the bottles in a sturdy box with a note giving your full name, email, and order ID.
Ship with tracking
Mail the parcel to 320 Park Avenue, Floor 15, New York, NY 10022, USA. You pay return shipping, so use a tracked service and keep the receipt.
Watch for the refund
The refund is issued 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card.
What does the Horse Force guarantee process look like at a glance?
Here is every key fact about the guarantee in one place. Anything set by the checkout is marked as such.
| Item | Detail |
|---|---|
| Terms | Money-back, as printed at checkout |
| Window length | Printed at checkout |
| How to start a claim | Call the order desk with your order ID |
| Return address | 320 Park Avenue, Floor 15, New York, NY 10022, USA |
| What to include | Full name, email, and order id |
| Return shipping | Paid by the buyer; use tracking |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card |
What records should you keep for a Horse Force claim?
Keep a small paper trail from the day you order. It turns a claim into a short phone call instead of a long search.
Store everything in one email folder or one envelope. Keep it until your last bottle is gone and the window has closed.
- Order confirmation email
- Order ID
- Screenshot of the guarantee window
- Tracking number for delivery
- Date you called the order desk
- Return postage receipt
- Return tracking number
If you call more than once, jot down the date and a short note each time. That way anyone on the desk can see where your claim stands.
How does pack size affect the Horse Force guarantee?
Pack size matters because a big pack takes longer to finish. Six bottles last 180 days at 2 capsules a day. If the window is shorter than that, you may not have tried every bottle before it closes.
Match your pack to the window printed at checkout.
If you are unsure, start with the smallest pack. You can always come back for a larger pack once you know how Horse Force fits your routine.
2 bottles
Lasts 60 days at 2 a day, or 120 days at 1 a day. Easiest to judge within a window.
3 bottles
Lasts 90 days at 2 a day. Check that the window covers the time you need.
6 bottles
Lasts 180 days at 2 a day. Only choose it if the window and your plans fit.
Pack options and cost per day are on the pricing page.
What mistakes can slow a Horse Force refund?
Most delays come from missing details or an untracked parcel. Avoid these and the claim moves faster.
- Emailing the website inbox instead of calling the order desk
- Shipping without a tracking number
- Leaving your name, email or order ID out of the parcel
- Waiting until the last day of the window to call
- Sending bottles to the office address instead of the returns address
What do the other Horse Force seals mean next to the guarantee?
The money-back seal sits beside three others on the bottle. They describe how the product is made and sold, not a promise of results.
- Money-back guarantee
- FDA-registered facility means the plant is registered. The FDA does not approve dietary supplements.
- GMP refers to good manufacturing practices at the plant.
- Foreign and domestic ingredients means the raw materials come from inside and outside the US.
- Money-back guarantee means the refund terms printed at checkout apply.
What does the Horse Force guarantee not promise?
The guarantee is about your money, not about results. Results vary from person to person. No result or timeline is guaranteed.
Horse Force is a dietary supplement. Its label says it supports energy, stamina and performance. It is not a treatment for any condition, and the guarantee does not change that.
If you notice anything unusual while taking it, stop and speak with your doctor first. Then call the order desk about a refund.
Who should you contact about the Horse Force guarantee?
Contact the order desk for anything tied to your order. Use the website email only for questions about this site.
| Need | Contact |
|---|---|
| Start a claim or ask about a refund | Order desk, listed in the site footer |
| Check tracking on a return | Order desk, listed in the site footer |
| Report a typo or ask about a page | The website inbox, Mon-Fri 9:00am-5:00pm ET |
The step-by-step return process is also on the refund policy page.
Horse Force guarantee: common questions
How long is the Horse Force guarantee?
The window printed at checkout. Note your order date so you know when it closes.
Do I need to return the bottles?
Yes. Mail them to 320 Park Avenue, Floor 15, New York, NY 10022, USA with your full name, email, and order ID. The buyer pays return shipping.
Can I return opened bottles?
The checkout’s own return terms decide this. Ask the order desk when you call, before you ship anything.
How long does the refund take?
The refund is issued 3-5 business days after the returned bottles are credited. It can then take 5-10 days to show on your card.
Can I claim by email?
Claims go through the order desk. The website email cannot see orders or issue refunds.
Is shipping refunded?
Return shipping is paid by the buyer. Whether the original shipping charge is refunded is not published here; ask the order desk.
What if my return gets lost in the mail?
Give the order desk your return tracking number. This is why the guarantee terms ask you to use a tracked service and keep the postage receipt.
Does the guarantee cover orders from other sellers?
The guarantee described here is the one at the authorized checkout. A different seller sets its own terms, if it offers any.
Ready when you are
Order Horse Force from the authorized outlet
Packs of 2, 3 or 6 bottles, priced at checkout, each with the money-back guarantee printed there. Questions first? The contact page lists every desk.
Keep reading
Horse Force Refund Policy
Step-by-step returns, who pays postage, and how long a Horse Force refund takes.
Read →BuyingHorse Force Pricing
Pack sizes, days of supply and how to work out your cost per day.
Read →BuyingHorse Force Shipping
Where orders ship from, how tracking works, and what to check when the parcel arrives.
Read →