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Horse Force Money-Back Guarantee: 6 Steps to Claim
Quick answer
The money-back guarantee on Horse Force follows the terms printed at checkout. The window length is not published on this site, and the buyer pays return postage. To claim a refund, follow six steps: check the window, find your order ID, call the order desk, pack the bottles, ship with tracking and watch your card.
What does the Horse Force guarantee cover, and what does it not?
It covers your money. If you order through the authorized checkout and return the bottles under the terms printed there, you can ask for a refund. That is the whole promise.
It does not cover results. No result or timeline is guaranteed for the capsules, and the guarantee does not change that. It also does not reach orders placed with other sellers, who set their own terms.
Key facts
- Terms: money-back, as printed at checkout. The window length is not published on this site.
- A claim starts with a call to the order desk and your order ID.
- Returned bottles go to 320 Park Avenue, Floor 15, New York, NY 10022, USA.
- Put your full name, email and order ID in the parcel.
- The buyer pays return postage. Use a tracked service.
- Refund: 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card.
What are the 6 steps to claim a Horse Force refund?
Check your window
Open your order email and the checkout terms. Make sure today falls inside the window.
Find your order ID
It is printed in the confirmation email.
Call the order desk
Phone +1 (302) 200-3480 and say you want to use the money-back guarantee. Call before you ship.
Pack the bottles
Use a sturdy box. Add a note with your full name, email and order ID.
Ship with tracking
Mail it to the returns address. You pay the postage, so keep the receipt and the tracking number.
Watch your card
The refund is issued 3-5 business days after the bottles are credited. Your card issuer may need 5-10 more days.
What do the guarantee terms look like in one table?
| Item | Detail |
|---|---|
| Terms | Money-back, as printed at checkout |
| Window length | Printed at checkout; not published here |
| How to start | Call the order desk with your order ID |
| Return address | 320 Park Avenue, Floor 15, New York, NY 10022, USA |
| Put in the parcel | Your full name, email and order ID |
| Return postage | Paid by the buyer; use tracking |
| Refund timing | 3-5 business days after the returned bottles are credited, then 5-10 days to show on your card |
Is there a 60 day guarantee on Horse Force?
Some searches ask this. We cannot confirm a day count, because the window is not published on this site. It is printed at checkout.
There may be a mix-up with supply. A 2-bottle pack holds 120 capsules, which is 60 days at two capsules a day. That tells you how long the pack lasts. It tells you nothing about how long you can ask for a refund.
| Pack | Supply at 2 a day | Guarantee window |
|---|---|---|
| 2 bottles | 60 days | Printed at checkout |
| 3 bottles | 90 days | Printed at checkout |
| 6 bottles | 180 days | Printed at checkout |
If the window is shorter than the supply, you may not reach your last bottles before it closes. Match the pack to a window you can use.
Can you cancel an order instead of returning it?
You can ask. The sooner you call, the better. If the parcel has not shipped, a cancel may save you the cost and wait of a return.
- Before dispatch: call the order desk and ask whether the order can be stopped.
- After dispatch: wait for delivery, keep the seals intact and follow the return steps.
- Either way: write down the date and time of your call and the name of the person you spoke with.
Subscriptions and repeat billing are not described on this site. If that worries you, ask the desk to confirm in your first call that your order is a one-time charge.
What mistakes slow a refund down?
- Emailing the website inbox instead of calling the order desk.
- Shipping without a tracking number.
- Leaving your name, email or order ID out of the parcel.
- Waiting until the last day of the window to call.
- Sending the bottles to the office at 5 Times Square instead of the returns address.
The two New York addresses are easy to mix up. The office is for business mail. Returned bottles go only to 320 Park Avenue, Floor 15, New York, NY 10022, USA.
Which records should you keep for a claim?
A small paper trail turns a claim into a short call. Keep it in one email folder or one envelope until your last bottle is gone.
- The order confirmation email and your order ID.
- A screenshot of the guarantee terms at checkout.
- The tracking number for your delivery.
- The date and notes from each call to the order desk.
- The postage receipt and tracking number for your return.
Frequently asked questions
How long is the Horse Force money-back guarantee?
The window is printed at checkout and is not published on this site. Read it there, save a screenshot and mark the last day in your calendar.
Is there a 60 day guarantee?
This site cannot confirm any day count for the guarantee. A 2-bottle pack lasts 60 days at two capsules a day, but supply and guarantee are two different things. The window at your checkout is the one that counts.
Can I return opened bottles?
The checkout's own return terms decide that. Ask the order desk before you ship anything.
Is shipping refunded?
The buyer pays the return postage. Whether the original shipping charge comes back is not published here. Ask the order desk.
Can I cancel my order or a subscription?
Phone the order desk, quote your order ID and ask if the order can still be stopped. This site does not describe a subscription, so ask the desk to confirm whether your order is a one-time charge.
Can I claim by email?
No. The order desk takes claims by phone, and the website email has no view of orders and cannot issue refunds.
Our view
A money-back guarantee is a fair way to lower the risk of a first order, and we are glad Horse Force has one. Its weak points are plain. The window is not printed on this site, the buyer pays the return postage, and the claim runs through a phone call.
So treat it as a tool, not a promise of satisfaction. Read the window, pick a pack you can judge inside it, keep your records and decide before the last week. A trial that ends early leaves room to call and mail the parcel.
Last updated November 4, 2026
When you are ready
Read the guarantee before you decide
The checkout page prints the money-back terms next to each pack, and your order email keeps the order ID for any claim.
Myhorseforce is a stocking partner, not the manufacturer, and earns money when you buy through this site.
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